Personal protective equipment

Mandatory use of masks

The occupation of the vehicle for the transfers cannot exceed (3) three occupants which will go on the rear bench and always wearing masks, in case of exceeding this number we recommend our clients to use the Valet service by calling 0034611163133

Standardized protocols

Personal protection equipment:

We work hard to ensure that all of our partners have personal protective equipment (PPE) such as hand sanitizer and face masks.

Protective equipment for our clients

Available in our Parking:
Reusable masks
Hydroalcoholic gel
Disposable gloves
Always thinking of the best for our users and Collaborators.
Before Flying Barcelona Post Covid Airport
The airport manager has reinforced cleaning with specific products at check-in desks and at all points of contact with our clients.
With everyone's safety in mind and to avoid movements on board, we recommend handing over carry-on baggage at the check-in counters free of charge.

To respect the social distancing recommended by the health authorities, we have rearranged the lines of invoicing, boarding and all customer service points at airports.

As a preventive measure, we will make boarding in rows, from back to front of the plane. The row number of the assigned seat appears on the boarding pass. We appreciate the wait at the gate until it is named.

We have also placed partitions at check-in and Customer Service desks.

We have temporarily closed our Premium Lounge in Madrid.
We are maximizing security measures on boarding and disembarking, prioritizing the entry / exit of the plane through a gangway whenever possible. Both our airport agents and cabin crew will continue to provide the orientation service to customers, maintaining the greatest possible distance in the transit areas.
We recommend issuing the boarding pass before arriving at the airport and, whenever possible, download it to your mobile to avoid contacts.